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We are a family owned Independent Agency, that has been serving Chardon and the surrounding areas since 1937.


Alvord Insurance Agency was founded by Paul Alvord in 1937, the Agency has since been in Chardon.


Being family owned, we are here to service you just as we would expect our own family to be serviced.


The perks of being Independent, is that we are here to find the right products to fit your individual needs.

Meet Us

Serah Kalcher



I started my Insurance Career with a Captive Agent in 2013.  While I enjoyed learning the ins and outs of insurance, it was a whole new world when I started at an Independent Agency.  The options are endless.  I have been with Alvord Insurance Agency, since 2014.  In January 2020, my husband and I purchased the Agency.  We want to continue to give our customers the coverage, respect, and options they deserve!  The best feeling is not only saving you money, but knowing we are protecting your assets while doing it!  In my spare time, you can find me spending time with my family, in the sunshine!

Ryan Kalcher



I have been involved in Customer Service Relations since 2008.  My want to help others is something that has always helped me strive towards my goal.  In 2020, my wife and I purchased the Alvord Insurance Agency and it was just right, to build our own family business.  I strive to build that personal connection with each and every customer!  In my spare time, you can find me doing any type of project, that involves the outdoors, especially mowing my grass!

Jaxton Kalcher



If you follow the trail of toys and snacks, I will be at the end with a big smile on my face.  If you're just driving by, make sure to look to your right at the light, 9 times out of 10 I am up in the window watching all the cars go Vroom, Vroom!

I may not be able to write you a policy, yet, but I sure can make your day!


CFO (Chief Fetch Officer)


I will be here wagging my tail and hoping to find a treat, with an overly friendly welcome!

How do I file a claim?

File a claim 24 hours a day, seven days a week.

Call our claims at 440-286-6389 to get things started. 

Download an insurance claim form

Need to make a payment?

Make a payment easily with one of our insurance partners by clicking the link

View Payment Options

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